Lighting Fixtures & Lamps Blog

Lighting Fixtures & Lamps Questions Answered

I received a call from Arcadian Lighting today offering to order the needed part that I’ve e-mailed at no cost. I have to say that is absolutely the best service I have received and certainly not expected it on my part. I was amazed and want to express my appreciation to a company that believes in helping the customer out. I am very pleased to be your customer and I will share my pleasant experience with others. You will get my business in the future. A major thank you!

Comment: Customer R. Pohutsky, ordered (2) LBL Lighting Sophia Pendant Lights.

Thank you very much for the table lamps. I can’t believe they came that fast and in perfect condition. Great job! Thanks again.

Comment: Customer ordered Quoizel Lighting Inglenook Traditional Tiffany Table Lamp

Arcadian Lighting has been exceptional in customer service. We have told all who have admired our beautiful lights that they should check you out. We couldn’t be more pleased with the products and the prompt, courteous “above-and-beyond” customer service. You have solved our problems even when they were due to our own errors. Have a great Thanksgiving.

Comments: Customer David M. ordered four (4) LBL Lighting, pendant lighs model # HS338 and item TRANS-SFM150 - 150W surface mount transformer.

Hi. We got the Normandy Outdoor Lights by Troy Lighting today. They are beautiful. It is a pleasure doing business with you guys.

-Lynn R.

Comment: Customer purchased numerous units of the Troy Lighting Normandy Outdoor Wall Sconces. Order was delivered in about 10 days.

I am the designer who needed these 6 sconces very fast in order to complete a job for a client. You were the only online company that responded and obviously did everything possible to ship these overnight and they arrived yesterday. I want to thank Tony and your company for your terrific service and communications. I will certainly use your company for my upcoming projects whenever you have the products I am looking for and I will pass this information along to others in my industry knowing I can refer you with confidence.
 -”M. Noggs”

Comment: Customer ordered 6 pieces of LBL Lighting Metro Wall Sconce - HW223 

I just received my order and I just wanted to thank you. The order was shipped quickly and in perfect condition. I also love my floor lamps. If I need lighting again, I will use your store again. Thank you.

Comments: Customer ordered LBL Lighting Bellboy pendant light.

Received my order on Wednesday, already hung it up and it looks perfect! Thanks again!

Comments: Customer ordered the MX-11268-FI-GC Maxim Lighting Cosmopolitan Pendant Light.

I wanted to express my sincerest appreciation and satisfaction with the courtesy and performance of Sandy, the customer service representative that handled the problem I had with my recent order. She was extremely thorough and responsive with all of my questions and concerns. Any dissatisfaction with receiving a damaged light fixture was erased by her refreshingly helpful behavior. In this age of cumbersome and annoying automated phone systems and outsourced customer service, employees like Sandy are of great value and significantly impact a company’s image and success. Thank you, and as her supervisor, please thank Sandy.

Comments: The customer ordered the Quoizel Grove Park Tiffany Traditional Floor Lamp.

We are finding your customer service to be exemplary, and cannot wait to do business with you! Your lighting website is also very easy to navigate!

Thanks! Customer T. Nelson ordered Meyda Tiffany Kitchen Island/Billiard Lights items # MD-80201 and MD-69007

Thank you so very much for superior customer service. I ordered the Zig Nido Vanity lights 49″ (2 each) on August 1st, they shipped out on the 4th and were at my door on the 10th! Packing was great, no physcial damage noted. I will order again!!! Please tell Sandy thank you for her super service and correspondence with me. Your advertisement is right on target. Keep up the outstanding service and I look forward to doing business with you very soon as well as referring others to you for all their lighting needs.

Comments: Customer Jean F. ordered Access Lighting, bathroom light Item # AC-63961 Zig Nido Vanity Light.